Suspension & Closure
Account Suspension Explained
Last Updated: April 1, 2026Introduction In this doc we will explain how ProRedLine handles with account suspensions, policy violations, what we do with your information, and more. When is an account suspended? Before we explain what a suspended account means, please keep in mind a suspended account is different from a suspended subscription. A suspended account means you do...
Closing your Account and Data Requests
Last Updated: April 1, 2026Introduction In this doc we explain more on closing your ProRedLine account(s), removing personal data, requesting data, and more. You’ll also learn more about what happens to your data when closing your account. Closing Account To close and delete your account/personal data, please contact us. As this concerns personal data, we only process tickets created...
Suspension vs Closure
Last Updated: April 1, 2026Introduction In this doc you’ll learn more about account suspension and account closure. This is not to be confused with subscription suspension which occurs simply in the 7-day grace period of expired subscriptions. What’s the difference Suspension Suspension happens when a customer has done something against ProRedLine’s Terms of Service or its other policies. Account...
