Frequently Asked Questions

Support docs maintenance

  • What’s being changed?

    We’re completely rewriting and reorganizing our documentation and categories. Our old knowledgebase was build around ProRedLine and game servers. As we’ve also started with Web Hosting, the knowledgebase became very confusing.

    Fun fact: the old knowledgebase had a total of 250 docs, our new documentation will have a total of 63!

  • How long will this take?

    We are working hard on finishing the new documentation as soon as possible, but since we’re going from 250 docs to 63 docs, we have a lot of rewriting to do. Therefore we do not know when we’re finished. 

  • Can I already read the new docs?

    We’re publishing each doc immediatly after it’s finished. All the docs you see above are finished and up to date!

  • I clicked a link to a doc, but it doesn’t work…

    There are some links to old docs on our websites. We will update old links to the new links immediatly after the new doc has been published. If you require any assistance, feel free to contact us.

  • Suggestions for docs

    Have a suggestion for a potential new doc in our knowledgebase? Feel free to create a ticket for your suggestion!