Some features in cPanel are intentionally disabled on all ProRedLine packages.
This is a deliberate platform decision and not a technical issue.

Disabled features cannot be enabled by customers.

Why Features Are Disabled #

Features may be disabled to:

• Improve platform security
• Reduce attack surface
• Avoid deprecated or unstable components
• Prevent misconfiguration
• Keep the hosting environment consistent and reliable

Only features that are relevant and supported are enabled.

Disabled Features on All Packages #

The following cPanel features are disabled across all ProRedLine subscriptions:

• Agora Shopping Cart
• API Shell (for developers)
• BoxTrapper
• Dynamic DNS
• Email Delivery Route (deprecated)
• FTP Settings
• Mailing Lists
• Perl Modules
• PHP Pear Packages
• phpPgAdmin
• PostgreSQL
• Raw Access Logs
• Ruby on Rails
• RubyGems
• Site Quality Monitoring Plugin
• Sitejet Builder Plugin
• Social Media Management Plugin
• SSH Access and Terminal
• Theme Switching
• Webalizer

These features are not part of the ProRedLine hosting stack.

Common Reasons for Specific Disabling #

Deprecated or Legacy Software #

Some features rely on outdated technology that is no longer actively maintained or recommended.

Examples:

• Email Delivery Route
• Webalizer
• Agora Shopping Cart

Security and Abuse Prevention #

Some tools increase the risk of misuse or unauthorized access.

Examples:

• SSH Access and Terminal
• API Shell
• FTP Settings

Secure alternatives are provided where possible.

Unsupported Technologies #

Certain platforms or languages are not part of the supported environment.

Examples:

• Ruby on Rails
• RubyGems
• Perl Modules
• PostgreSQL

Web Hosting focuses on PHP-based applications.

Platform Consistency #

Plugins that modify site behavior or appearance are disabled to maintain a predictable environment.

Examples:

• Theme Switching
• Sitejet Builder Plugin
• Social Media Management Plugin

What Disabled Features Mean for You #

If a feature is disabled:

• It cannot be enabled manually
• It is not included in any package
• It is not supported by ProRedLine

Seeing a disabled feature does not indicate a problem with your account.

Alternatives and Supported Solutions #

Where possible, ProRedLine provides:

• Modern PHP support
• Secure file management via FTPS
• Built-in DNS management
• Email hosting with SPF, DKIM and DMARC

If you require a feature that is not supported, a different service type may be required.

Responsibility Notice #

You are responsible for:

• Using only supported features
• Not relying on disabled functionality
• Selecting the correct service for your needs

ProRedLine usually does not enable disabled features on request.