Prepaid model explained
2 Articles
What happens if I don’t renew on time?
Last Updated: March 28, 2026Introduction There are 2 scenarios when not renewing on time. Due to our store using the prepaid model, the customer cannot incur any debts for the services. Scenario 1: Renewing subscription within the 7-day grace period If the original due date has passed, your subscription and service will be suspended. This means you will lose...
How to renew/cancel a subscription
Last Updated: March 28, 2026Introduction Renewing or cancelling can be confusing for the first time due to our prepaid model store. In this article we’ll cover how to renew and how to cancel a currently active subscription. Renewing If you wish to pay for the upcoming renewal (upcoming billing cycle), please do so before the due date. You’ll receive...
