Finished New Docs
Invoices and Billing Documents
Last Updated: March 31, 2026Introduction In this doc we explain where to find your ProRedLine invoices, how to download invoices, and more. These steps also apply to Credit Notes. Where to Find Your Invoices There are two main ways to access your invoices at ProRedLine. You can download them directly from your My ProRedLine account, and in many cases...
Payments and Billing Basics
Last Updated: March 31, 2026Introduction In this doc you’ll learn more about ProRedLine’s payments and billing. After reading this doc, you will know more about the supported payment types, AUTOPAY, and more. Supported Payment Methods ProRedLine supports several payment methods for orders and subscriptions. The exact payment methods shown at checkout depend on the billing address and country entered...
Common WordPress Problems
Last Updated: March 31, 2026Introduction In this doc we’ll explain some common WordPress problems. You’ll learn about restoring broken sites, what to do when WP Admin is not accessible, what the WordPress white screen means, and more. Restoring a Broken WordPress Site When a WordPress website stops working properly, restoration is often the fastest and safest recovery option, especially...
WordPress Security Basics
Last Updated: March 31, 2026Introduction In this doc we’ll explain the WordPress security basics like critical updates, malware in wordpress, login security, and more. Understanding WordPress Security WordPress security is not about making a website permanently risk-free. In practice, security is about reducing risk as much as reasonably possible through the right setup, regular maintenance, and careful day-to-day management....
Managing WordPress with WP Toolkit
Last Updated: March 31, 2026Introduction In this doc you’ll learn more about WP Toolkit and how it works with your WordPress site at ProRedLine. WP Toolkit is a key feature when creating, editing and maintaining your WordPress site. Understanding WP Toolkit WP Toolkit is the central management interface for WordPress inside cPanel. It is designed to give you a...
What is WordPress
Last Updated: March 31, 2026Introduction In this doc you’ll learn more about WordPress and how to use it with your web hosting subscription on cPanel. WordPress is the one of the most used content management systems (CMS) used to create and manage websites at ProRedLine. It allows you to build and update a website without writing code. What WordPress...
Suspension vs Closure
Last Updated: March 31, 2026Introduction In this doc you’ll learn more about account suspension and account closure. This is not to be confused with subscription suspension which occurs simply in the 7-day grace period of expired subscriptions. What’s the difference Suspension Suspension happens when a customer has done something against ProRedLine’s Terms of Service or its other policies. Account...
Closing your Account and Data Requests
Last Updated: March 31, 2026Introduction In this doc we explain more on closing your ProRedLine account(s), removing personal data, requesting data, and more. You’ll also learn more about what happens to your data when closing your account. Closing Account To close and delete your account/personal data, please contact us. As this concerns personal data, we only process tickets created...
Account Suspension Explained
Last Updated: March 31, 2026Introduction In this doc we will explain how ProRedLine handles with account suspensions, policy violations, what we do with your information, and more. When is an account suspended? Before we explain what a suspended account means, please keep in mind a suspended account is different from a suspended subscription. A suspended account means you do...
Account Security Basics
Last Updated: March 31, 2026Introduction In this doc you’ll learn about account security basics on your ProRedLine accounts. We’ll also explain more on account recovery options, phishing, and official ProRedLine contact information. Two-factor authentication Two-factor authentication (2FA) is an extra layer of account security that requires a second verification step in addition to your password when signing in. This...
Password Resets & Access Issues
Last Updated: March 31, 2026Introduction In this doc we’ll explain how to change your password for your ProRedLine accounts. We’ve also included common access issues in the case you are locked out of your ProRedLine account(s). How to reset your password My ProRedLine Changing your My ProRedLine account password is quite easy. Follow these steps: Game Panel Follow these...
Managing Additional User Access
Last Updated: March 31, 2026Introduction In this doc you will learn how to add or remove additional users on the Game Panel or cPanel, and how to set the correct permissions. Game Panel Adding a new user To give others access to your game/app server without sharing the same account, follow these steps to add them to your server’s...
Managing Your Account Details
Last Updated: March 30, 2026Introduction In this doc we’ll explain how to change your account details across ProRedLine services. This includes my.proredline.com, Game Panel and cPanel. Changing Email, Name or Billing Address My ProRedLine Account Changing your email or name on My ProRedLine can be done by following these steps: Billing details (email, address, phone, company) in My ProRedLine...
Domain Transfers and Authorization Codes
Last Updated: March 30, 2026Introduction A domain transfer is the process of moving a domain from one registrar to another. This is usually done when the domain owner wants domain management to be handled by a different provider. To make that possible, an authorization code is normally required. This code is an important security measure because it helps confirm...
Domain Ownership and Responsibilities
Last Updated: March 30, 2026Introduction It’s important to know the responsibilities you carry for your domain(s) and to know who actually owns the domain(s). In this doc we’ll explain the basics you need to know for your ProRedLine domain(s). Domain Ownership When a domain is registered through ProRedLine, the domain belongs to the customer, not to ProRedLine. In other...
Managing Domains and DNS
Last Updated: March 30, 2026Introduction In this doc we’ll explain how to manage your domain(s) and DNS records/zones in cPanel. After reading this doc, you’ll know how to use the domains page, how to use and edit DNS records/zones, and more. Domains Page The Domains page in cPanel is the main place where you can view the domains and...
Domain and DNS Basics
Last Updated: March 30, 2026Introduction Domains and DNS records are another core part of your subscription. Without a domain or the correct DNS records, your website, email, etcetera will not work as the internet and systems simply don’t know or see you. In this doc you will learn some basics regarding domains and DNS records. How a Domain Can...
Common Email Problems
Last Updated: March 30, 2026Introduction As email can have lots of different issues when configured incorrectly, we’ve put the most common ones in this doc and how to fix these issues. Having an issue not listed in this doc? Contact us anytime. Mailbox Full A mailbox full issue happens when an email account has reached its storage limit and...
Managing Email Features
Last Updated: March 30, 2026Introduction Email comes with lots of features at ProRedLine. In this doc we’ll explain how these work and how to configure certain settings to your liking. After reading this doc, you will know how disk usage for email works, how to use calendars & contacts, and more. Email Disk Usage Email disk usage refers to...
Email Deliverability and Authentication
Last Updated: March 30, 2026Introduction Email deliverability and authentication is crucial for your email services. This ensures recipients securely receive your emails. Incorrect authentication can cause your emails to land in spam folders or to be blocked entirely. In this doc you’ll learn more on how to configure these settings correctly and to your liking. What is Email Deliverability...
What is Email Hosting?
Last Updated: March 30, 2026Introduction Email Hosting is the service that allows you to send and receive email using your own domain name, such as info@yourdomain.com. Instead of using a generic email provider, Email Hosting gives you professional mailbox functionality connected directly to your domain. We’ll explain more in this doc so you can make the right decision. What...
PHP Settings in Web Hosting
Last Updated: March 30, 2026Introduction Most websites primarily use PHP to run, this includes WordPress sites. Therefore you’ll learn more about PHP and it’s settings in this doc to better understand how to fully customize the way your website runs. What PHP Is PHP is a server-side programming language used to power dynamic websites and web applications. It is...
Databases for Web Hosting
Last Updated: March 30, 2026Introduction A database stores the structured data your website needs, and your hosting account provides the tools to create and connect that database through cPanel. The most important part is making sure the database, user, permissions, and website configuration all match correctly, you’ll learn more about that in this doc. What are databases for Web...
Managing your Website
Last Updated: March 30, 2026Introduction In this doc you will learn more about managing your website within the cPanel enviorment. This can be helpfull when you manage more sites in 1 cPanel account, when making changes to your website through it’s files, or when uploading a custom website to your cPanel account. Hosting Multiple Websites in One Account Web...
What is Web Hosting?
Last Updated: March 30, 2026Introduction At ProRedLine there are 2 variants of ‘Web Hosting’. Those are Web Hosting and Site Hosting. To help you make the right decision, you must first understand the difference. This doc will also give you a more clear picture how web hosting at ProRedLine works. What is Web Hosting at ProRedLine? Web Hosting is...
Security Features in cPanel
Last Updated: March 30, 2026Introduction In this doc you will learn more about some security features within cPanel. Depending on your hosting subscription, you may have access to these security features’ settings. This can help with keeping your cPanel account safe, block attackers, and to keep unwanted guests outside. Note: ProRedLine manages more security within our servers behind the...
Databases in cPanel
Last Updated: March 30, 2026Introduction A (MySQL) database is used to store structured data for websites and applications. Most modern websites need a database to function correctly. At ProRedLine we know how important databases are, therefore there are almost no limitations on our databases. We will explain more about the MySQL databases we use with cPanel in this doc....
Backups in cPanel
Last Updated: March 30, 2026Introduction Backups are copies of your website and related data that can be used to recover information after data loss or errors.At ProRedLine, backups are provided as a safety measure, not as a replacement for your own backups. In this doc we will explain more about backups within cPanel. How Backups Work at ProRedLine ProRedLine...
File management Tools
Last Updated: March 30, 2026Introduction There are a couple of different file management tools within cPanel. In this doc we will explain which tools you can use and how to make managing your cPanel files way easier. File Manager in cPanel The File Manager in cPanel allows you to view, upload, edit and manage files on your hosting account...
Why some cPanel features are disabled
Last Updated: March 30, 2026Introduction Some features in cPanel are intentionally disabled on all ProRedLine packages. This is a deliberate platform decision and not a technical issue. Disabled features cannot be enabled by customers. In this doc we will explain more. Why Features Are Disabled Some cPanel features may be disabled intentionally. This is done to help improve platform...
What is cPanel and how does it work
Last Updated: March 30, 2026Introduction This doc explains what cPanel is and the general use of cPanel and it’s features. cPanel has a lot of features, therefore only the basics and requested features are explained in our knowledgebase. What is cPanel cPanel is a web-based hosting control panel that gives you access to the main tools and settings used...
Backups and Restores
Last Updated: March 30, 2026Introduction Creating backups is a crucial thing for server hosting. Got hacked? > Restore backup. Misconfigured something? > Restore backup. You probably get it now, but therefore you will find information about creating (automatic) backups and restoring them in this doc. Manually Creating Backups Creating manual backups is recommended to make use of before you...
Creating Scheduled Tasks
Last Updated: March 29, 2026Introduction Scheduling tasks is an easy tool to use for automated actions on your server. From custom commands to restarts, this function will do it all for you. This is done by creating a schedule (in which you can set the ‘time’ it triggers its tasks), and in each schedule, you can create (multiple) actions...
Using the File Manager
Last Updated: March 30, 2026Introduction In this doc you will find usefull information regarding the File Manager within the Game Panel used for Game and App servers. This doc covers file modification, setting file permissions, and more. Uploading Files Uploading files to your (game) server is very easy, this guide will explain how it works. Adding Empty Files If...
Getting Started with the Game Panel
Last Updated: March 29, 2026Introduction In this doc you will find all the information you need to get started with the ProRedLine Game Panel (used for game and app servers). This doc will cover basic navigation, how to use the Game Panel, and more. Emails and Installation After Payment First email Firstly you will receive an email notifying you...
Visual Studio Code
Last Updated: March 29, 2026Introduction In this doc you will find usefull information regarding your Visual Studio Code App Server at ProRedLine. After reading this doc, you’ll know how to configure your server, what a VSC server means, and more. About Visual Studio Code If you’re a programmer/coder, you may have heard of the desktop application ‘Visual Studio Code’....
Uptime Kuma
Last Updated: March 29, 2026Introduction In this doc you will find usefull information regarding your Uptime Kuma App Server at ProRedLine. After reading this doc, you’ll know how to configure your server, create your administrator account, and more. About Uptime Kuma As the name suggests, Uptime Kuma is a monitoring service. It can check if your websites, (game) servers,...
LanguageTool
Last Updated: March 29, 2026Introduction In this doc you will find usefull information regarding your LanguageTool App Server at ProRedLine. After reading this doc, you’ll know how to configure your server, how to use the browser extension, and more. About LanguageTool LanguageTool is an advanced proofreading software. It checks for grammar mistakes, spelling errors, punctuation issues and style improvements....
Discord Bot
Last Updated: March 29, 2026Introduction In this doc you will find usefull information regarding your Discord Bot App Server at ProRedLine. After reading this doc, you’ll know how to configure your bot, adding the bot to your community, and more. Startup Variables Once the server has been installed, you will need to configure it before it can run as...
BeamMP
Last Updated: March 29, 2026Introduction In this doc you will find usefull information regarding your BeamMP Game Server at ProRedLine. After reading this doc, you’ll know how to configure your server, install and run the BeamMP client, and more. Startup Variables Once the server has been created, you will need to configure it before it can run as expected....
Ark Survival Evolved
Last Updated: March 29, 2026Introduction In this doc you will find usefull information regarding your Ark Survival Evolved Game Server at ProRedLine. After reading this doc, you’ll know how to configure your server, use RCON, and more. Startup Variables Once the server has been created, you will need to configure it before it can run as expected. On your...
Unturned
Last Updated: March 29, 2026Introduction In this doc you will find usefull information regarding your Unturned Game Server at ProRedLine. After reading this doc, you’ll know how to configure your server, showing your server on the multiplayer list, and more. Startup Variables Once the server has been created, you will need to configure it before it can run as...
Satisfactory
Last Updated: March 29, 2026Introduction In this doc you will find usefull information regarding your Satisfactory Game Server at ProRedLine. After reading this doc, you’ll know how to configure your server, claiming the server in-game, and more. Startup & Setup Once the server has been created, you will need to configure it before it can run as expected. On...
Rust
Last Updated: March 29, 2026Introduction In this doc you will find usefull information regarding your Rust Game Server at ProRedLine. After reading this doc, you’ll know how to configure your server, enable additional features, and more. Startup Variables Once the server has been installed, you will need to configure it before it can run as expected. On your server’s...
Minecraft Bedrock
Last Updated: March 29, 2026Introduction In this doc you will find usefull information regarding your Minecraft Bedrock Game Server at ProRedLine. After reading this doc, you’ll know how to customize your server, configure your server, and more. Startup Once the server has been created, you will need to configure it before it can run as expected. On your server’s...
Minecraft Java
Last Updated: March 29, 2026Introduction In this doc you will find usefull information regarding your Minecraft Java Game Server at ProRedLine. After reading this doc, you’ll know how to configure your server, customize your server, and more. Startup Once the server has been installed, you will need to configure it before it can run as expected. Accept Minecraft’s EULA...
Insurgency
Last Updated: March 29, 2026Introduction In this doc you will find usefull information regarding your Insurgency Game Server at ProRedLine. After reading this doc, you’ll know how to customize your server, configure your server, and more. Startup Variables Once the server has been created, you will need to configure it before it can run as expected. On your server’s...
Euro Truck Simulator 2
Last Updated: March 29, 2026Introduction In this doc you will find usefull information for your Euro Truck Simulator 2 Game Server at ProRedLine. After reading this doc, you’ll know how to join your ETS2 server, customize the server, and more. Startup Variables Once the server has been created, you will need to configure it before it can run as...
Ark Survival Ascended
Last Updated: March 29, 2026Introduction In this doc you will find usefull information regarding your Ark Survival Ascended Game Server at ProRedLine. After reading this doc, you’ll know how to add mods, how to customize your server, and more. Startup Variables Once the server has been created, you will need to configure it before it can run as expected....
