A domain transfer is the process of moving a domain from one registrar to another.
To approve this transfer, an authorization code is required.

The authorization code proves that you are the legitimate domain owner.

What an Authorization Code Is #

An authorization code is:

• A unique code linked to your domain
• Also called an EPP code or transfer code
• Required to initiate a domain transfer

Without this code, a transfer cannot be completed.

Who Can Request an Authorization Code #

Only the domain owner can request an authorization code.

ProRedLine:

• Does not generate authorization codes without owner approval
• Does not transfer domains on behalf of customers without consent

Ownership verification may be required before release.

When You Need an Authorization Code #

You need an authorization code when:

• Transferring your domain to another registrar
• Moving domain management away from ProRedLine
• Changing providers for domain services

You do not need a code for normal DNS or hosting changes.

How the Transfer Process Works #

A typical transfer process includes:

1. Requesting the authorization code
2. Starting the transfer at the new registrar
3. Entering the authorization code
4. Approving transfer confirmation emails
5. Waiting for transfer completion

Transfers usually take several days.

Important Transfer Restrictions #

Transfers may be blocked if:

• The domain was registered or transferred recently
• The domain is locked
• Contact details are outdated
• Verification emails are not approved

These restrictions are enforced by registries.

Domain Lock Status #

Domains are often protected by a transfer lock.

The lock:

• Prevents unauthorized transfers
• Must be disabled before transferring
• Can be re-enabled after the transfer

Lock management is part of standard domain security.

Responsibility During Transfers #

You are responsible for:

• Requesting transfers in time
• Approving confirmation emails
• Ensuring contact details are correct

Expired domains cannot always be transferred.

Role of ProRedLine During Transfers #

ProRedLine:

• Provides authorization codes when requested
• Assists with technical questions
• Acts as reseller and technical contact

ProRedLine does not delay transfers without valid reason.

Common Issues #

• Transfer emails not received
• Incorrect authorization code
• Domain still locked
• Domain expired during transfer

Most delays are caused by missing confirmations.

Responsibility Notice #

You are responsible for:

• Safeguarding authorization codes
• Initiating transfers correctly
• Completing verification steps

ProRedLine is not liable for failed transfers caused by incomplete actions.