Restoring files and folders allows you to recover individual files or directories from available backups.
This is useful when a website file was deleted, overwritten or modified by mistake.

At ProRedLine, automatic daily, weekly and monthly backups are stored on the server and can be used for file-level restores.

Available Restore Methods in cPanel #

There are two different restore methods, depending on the type of backup.

1. File and Directory Restoration (Recommended) #

This method allows you to restore:

• Individual files
• Specific folders
• Entire directories

It uses automatic server-side backups provided by ProRedLine.

No manual uploads are required.

2. Backup Wizard or Backup (Manual Backups) #

This method is used when:

• You have downloaded a backup file
• You are restoring from an external backup
• You want to restore a full home directory

This method is explained in separate documentation.

Using File and Directory Restoration #

1. Log in to cPanel
2. Go to the Files section
3. Click File and Directory Restoration

You will see a list of available backups based on date.

Selecting Files or Folders to Restore #

Within File and Directory Restoration, you can:

• Browse the backup snapshot
• Select specific files or folders
• Choose the destination location
• Restore only what is needed

This avoids overwriting unrelated data.

Backup Retention and Availability #

Available restore points depend on:

• Daily backups
• Weekly backups
• Monthly backups

Older backups may not always be available.

Backup availability is subject to retention policies.

What This Restore Method Does and Does Not Do #

This method: #

• Restores files and directories
• Uses automatic ProRedLine backups
• Does not require FTP or uploads

This method does not: #

• Restore databases
• Restore email data
• Roll back full accounts

Databases must be restored separately.

After Restoring Files #

After a restore:

• Check your website functionality
• Clear caches if applicable
• Verify file permissions

Some websites may require additional steps.

Important Responsibility Notice #

You are responsible for:

• Selecting the correct restore point
• Restoring the correct files or folders
• Verifying the result after restore

Restores are applied immediately and cannot be undone.

Common Issues #

• Restoring the wrong folder
• Missing database restore
• Website cache showing old data
• Files restored but site still broken

These issues are usually related to incomplete restores.