Introduction #

We have a couple of websites within the ProRedLine network. Here you will find what websites we have and their purpose.

https://proredline.com #

This is our main website. Here you can find all information about ProRedLine, visit the store, check the blog and more. This is the place where you can order new subscriptions and manage payments.

https://my.proredline.com #

This is the account website for your ProRedLine.com account. Here you will log in to your account and manage all of your account’s settings and data. You will find extra buttons to manage your subscriptions and orders.

https://support.proredline.com #

You’re here now! This is our support website. You’ll find all kinds of important information about your services, account management, billing and more. Here we also have a ticket system if your problem is not answered in one of our articles. You will be able to see all of your ongoing and closed tickets, reply to tickets, add private credentials, post updates or close your ticket(s).

https://status.proredline.com #

This is our status website. Here you will find the current status of the ProRedLine servers, any scheduled or ongoing maintenance and incidents. You’ll also be able to find a history of maintenance and incidents on the ProRedLine network.

Report any potential incidents here: https://support.proredline.com/report-incident/

https://dashboard.proredline.com #

This is the website which we call the Customer Dashboard. Existing customers with a (game) server subscription can access this website with different credentials than their ProRedLine.com account credentials to manage their services. In some cases (ex. web hosting), existing customers do not need the usage of the customer dashboard and will not have an account.