Doc Summary
The current ProRedLine app you are using is our legacy app. It will remain available temporarily, but it will be discontinued once the new ProRedLine app is released.
This article explains what this means, what you should do now, and where to follow updates. We will update this page as soon as more information is available.
Why is ProRedLine switching to a new app? #
We are migrating to a new app because the legacy app was built using a different software approach than our upcoming app. The new app allows us to deliver:
- A better layout and user experience
- More features and capabilities
- A more solid base for future improvements and updates
When will the new app be available? #
At this moment, we do not have a confirmed release date.
As soon as we have more information, we will update this article.
What do I need to do right now? #
Nothing urgent is required today. However, we recommend:
- Bookmark the web dashboard: my.proredline.com
- Keep an eye on this article for updates.
- If you rely on the app for account/service management, use the web dashboard in the meantime.
What happens when the legacy app is discontinued? #
Once the new app is released, the legacy app will be retired. This typically means:
- The legacy app may stop receiving updates
- The legacy app may eventually be removed from the app store
- Some functionality may be limited or no longer supported over time
We will provide clear instructions here before any final changes happen.
Where can I manage my services in the meantime? #
You can always manage your services via our web platforms:
- Client dashboard: my.proredline.com
- Support portal: support.proredline.com
- Service status: status.proredline.com
Updates #
This article will be updated as soon as we have:
- A release window or target date
- The official app store link for the new app
- Any migration notes (if applicable)
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