Skip to content
Home Support Status Legal Account Control Panel
ProRedLine Support
  • Docs
  • My Tickets

Account Management

19
  • Login & password reset
    • How to Reset Your Password
    • Can’t Log In?
    • How to Change Your Login Email
  • Change account details
    • How to change your address
    • How to Change Your Email or Name
    • Can I Use a Company Name?
    • Can I change notification preferences?
  • Add secondary user access
    • What Is a Secondary User?
    • How to Add or Remove Users
    • Permission Levels Explained
  • Account suspension rules
    • When Is an Account Suspended?
    • How to Reactivate a Suspended Account
    • Can a Suspended Account Still Receive Emails?
  • Close your account
    • How to Request Account Closure or Account Data
    • What Happens to My Data?
    • Can I Reopen My Account Later?
  • Suspension vs deletion
    • What’s the Difference Between Suspension and Deletion?
    • Can I Be Suspended and Request Data Deletion?
    • When Is Deletion Triggered Automatically?

Game Servers

38
  • Ark Survival Ascended
    • ASA Startup Variables
    • ASA Legal Information
    • ASA Updating/Reinstalling Server
    • ASA Troubleshooting & Support
    • ASA RCON
  • Euro Truck Simulator 2
    • ETS2 Startup Variables
    • ETS2 Joining the Server
    • ETS2 Legal Information
    • ETS2 Updating/Reinstalling Server
    • ETS2 Troubleshooting & Support
  • Insurgency
    • Insurgency Startup Variables
    • Insurgency Legal Information
    • Insurgency Updating/Reinstalling Server
    • Insurgency Troubleshooting & Support
  • Minecraft Java
    • Minecraft Java Startup Variables
    • Minecraft Java Legal Information
    • Minecraft Java Updating/Reinstalling Server
    • Minecraft Java Troubleshooting & Support
  • Minecraft Bedrock
    • Minecraft Bedrock Startup Variables
    • Minecraft Bedrock Legal Information
    • Minecraft Bedrock Updating/Reinstalling Server
    • Minecraft Bedrock Troubleshooting & Support
  • Rust
    • Rust Startup Variables
    • Rust Legal Information
    • Rust Enable Additional Features
    • Rust Updating/Reinstalling Server
    • Rust Troubleshooting & Support
  • Satisfactory
    • Satisfactory Startup Variables
    • Satisfactory In-game Setup
    • Satisfactory Letting Others Join
    • Satisfactory Legal Information
    • Satisfactory Updating/Reinstalling Server
    • Satisfactory Troubleshooting & Support
  • Unturned
    • Unturned Startup Variables
    • Unturned Joining the Server
    • Unturned Legal Information
    • Unturned Updating/Reinstalling Server
    • Unturned Troubleshooting & Support

App Servers

26
  • Discord Bot
    • Discord Bot Startup Variables
    • Creating Discord Bot within Discord Dev
    • Adding Discord Bot to Discord Server
    • Modifying Discord Bot’s Files
    • Discord Bot Legal Information
    • Discord Bot Updating/Reinstalling Server
    • Discord Bot Troubleshooting & Support
  • LanguageTool
    • What is a LanguageTool Server?
    • LanguageTool Startup Variables
    • LanguageTool Server with Browser Extension
    • Using LanguageTool with HTTPS and IP Whitelisting
    • LanguageTool Legal Information
    • LanguageTool Updating/Reinstalling Server
    • LanguageTool Troubleshooting & Support
  • Uptime Kuma
    • What is an Uptime Kuma Server?
    • Uptime Kuma Startup Variables
    • Uptime Kuma Admin Account
    • Using Uptime Kuma with HTTPS
    • Uptime Kuma Legal Information
    • Uptime Kuma Updating/Reinstalling Server
    • Uptime Kuma Troubleshooting & Support
  • VS Code
    • What is a Visual Studio Code Server?
    • Visual Studio Code Startup Variables
    • Visual Studio Code Legal Information
    • Visual Studio Code Updating/Reinstalling Server
    • Visual Studio Code Troubleshooting & Support

Control Panel

10
  • Basic navigation
    • Emails and Installation After Payment
    • Overview of the Dashboard
    • Where to Find Key Settings
    • Mobile Access | Is It Possible?
  • File manager
    • Uploading and Editing Files
    • Understanding File Permissions
    • Restoring Deleted Files
  • Scheduler & backups
    • Creating Automatic Backups
    • Scheduling Tasks
    • Restoring from Backup

Security & Trust

4
  • Official Contact Information
  • How to Recognize Phishing Attempts
  • Enable 2-Factor Authentication
  • Account Recovery Options

Troubleshooting

4
  • My Server Won’t Start
  • Error Connecting to Server
  • Email Notifications Not Arriving
  • Performance Issues on My Server

Platform & Tools

2
  • Reporting Incidents
  • Our websites and Their Purpose

Payments & Billing

20
  • Accepted payment methods
    • Supported Payment Types
    • Using Credit Card for Auto-Renew
    • Can I Pay via Bank Transfer?
  • View or download invoices
    • Where to Find Your Invoices
    • How to Download an Invoice
    • Invoice Not Showing?
  • Failed payments & retry logic
    • Does the System Retry Failed Payments?
    • How to Update Your Payment Method
    • Why Did My Payment Fail?
  • Reactivation fee explained
    • Can I Avoid the Reactivation Fee?
    • Why a Reactivation Fee Exists
  • Prepaid model explained
    • How renewal reminders work
    • What happens if I don’t renew on time?
    • How to renew/cancel a subscription
    • What is a prepaid model?
  • Switching Plans (Consumer)
    • How to Request a Plan Change
    • Upgrade Requests (More Resources or Features)
    • Downgrade Requests (Less Resources or Lower Plan)
    • Changing Your Billing Cycle (30 -> 90 days, etc.)
    • Payment Rules for Plan Changes

Web Hosting

22
  • Domains & DNS
    • DNS Zone Editor Explained
    • Using Your Domain with Web Hosting
  • Website Management
    • Optimize Website Explained
    • Site Publisher Explained
    • Managing Multiple Websites
    • Document Root Explained
    • Uploading Your Website (File Manager vs FTP)
  • Databases
    • Creating MySQL Databases
  • PHP & Software
    • Common PHP Limits Explained
    • MultiPHP INI Editor Explained
    • MultiPHP Manager Explained
    • PHP Versions Explained
  • Backups & Restore
    • Customer Responsibility for Backups
    • Restoring Files and Databases
    • How Backups Work
  • Security
    • Virus Scanner Explained
    • IP Blocker and Hotlink Protection
  • Advanced
    • Apache Handlers Explained
    • Indexes and MIME Types Explained
  • Overview
    • Manual Provisioning Explained (24–48 Hours)
    • Web Hosting vs Email Hosting vs DNS
    • What Is Web Hosting

Email Hosting

22
  • Troubleshooting
    • Mailbox Full Issues
    • Cannot Send Email (SMTP Errors)
    • Emails Going to Spam
    • Receiving Emails During Downtime
  • Overview
    • Supported Email Protocols (IMAP, POP3 & SMTP)
    • Email Hosting vs Web Hosting
    • What Is Included in Email Hosting
    • What Is Email Hosting
  • Getting Started
    • Mobile Email Setup (iOS and Android)
    • Setting Up Email in Outlook, Apple Mail and Thunderbird
    • Creating Your First Email Account
    • Logging In to Webmail for the First Time
  • DNS & Deliverability
    • DNS Propagation and Email Delays
    • Email Deliverability Settings in cPanel
    • SPF, DKIM and DMARC Explained
    • MX Records Explained
    • Using Email Hosting with Your Domain
  • Management & Features
    • Email Disk Usage Explained
    • Calendars and Contacts
    • Spam Filters Explained
    • Autoresponders Explained
    • Email Forwarders Explained

cPanel

28
  • Overview
    • Why Some cPanel Features Are Disabled
    • Feature Availability per Package (Web Hosting, Email Hosting & DNS)
    • cPanel Interface Overview
    • What Is cPanel and What Can You Do With It
  • cPanel Domains & DNS
    • DNS Zone Editor Explained
    • DNS Changes and Propagation Time
    • Managing Redirects in cPanel
    • Domains Page in cPanel Explained
  • Files & Backups
    • Restoring Files and Folders in cPanel
    • Backup vs Backup Wizard: What’s the Difference
    • Web Disk Explained
    • FTP Accounts: What They Are and How to Use Them
    • File Manager in cPanel Explained
  • Databases
    • Remote Database Access Explained
    • phpMyAdmin Basics
    • Creating Databases with the Database Wizard
    • MySQL Databases in cPanel Explained
  • cPanel Email
    • Calendars and Contacts in cPanel
    • Email Deliverability: SPF, DKIM and DMARC
    • Forwarders and Autoresponders Explained
    • Spam Filters in cPanel Explained
    • Email Accounts in cPanel Explained
  • Security & Advanced
    • Custom Error Pages in cPanel
    • Cron Jobs Explained
    • IP Blocker Explained
    • ModSecurity Explained
    • Two-Factor Authentication in cPanel
    • SSL/TLS and AutoSSL Explained

Domains & DNS

13
  • Basics
    • Domain Usage Explained
    • DNSSEC Explained
    • DNS Propagation Explained
    • DNS Records Explained (A, AAAA, MX, TXT, CNAME)
    • Domain Manager Explained
  • Use Cases
    • Domain Parking vs Addon Domains Explained
    • Using a Domain with External Providers
    • Using a Domain with Email Hosting
    • Using a Domain with Web Hosting
  • Ownership & Responsibility
    • Customer Responsibility for Domains
    • WHOIS Data and Contact Information
    • Transfer and Authorization Codes Explained
    • Domain Ownership Explained

WordPress

31
  • Overview
    • WordPress and Hosting Responsibilities Explained
    • WordPress vs Static Websites
    • What WordPress Is (and Is Not) Suitable For
    • WordPress at ProRedLine Explained
    • What Is WordPress
  • Getting Started
    • Understanding Users, Roles and Permissions in WordPress
    • First Steps After Installing WordPress
    • Installing WordPress Using WP Toolkit
  • WP Toolkit
    • Removing or Detaching a WordPress Installation
    • Staging Explained in WP Toolkit
    • Cloning a WordPress Website
    • WordPress Security Features in WP Toolkit
    • Updating WordPress Core, Plugins and Themes
    • WP Toolkit Interface Overview
  • Performance
    • Common Causes of a Slow WordPress Website
    • Image Optimization Basics for WordPress
    • Caching Explained for WordPress
    • PHP Versions and WordPress Compatibility
  • Security
    • Why Updates Are Critical for WordPress
    • Malware in WordPress Explained
    • Common WordPress Security Mistakes
    • WordPress Login Security Explained
    • Recommended WordPress Security Plugins (Personal Advice)
    • WordPress Security Basics
  • Troubleshooting
    • WordPress Add-ons Availability
    • Restoring a Broken WordPress Website
    • WordPress Admin Not Accessible
    • Database Connection Errors in WordPress
    • Plugin and Theme Conflicts Explained
    • WordPress Not Loading After an Update
    • WordPress White Screen Explained
View Categories
  • Docs
  • cPanel
  • Files & Backups
  • File Manager in cPanel Explained

File Manager in cPanel Explained

ProRedLine
Updated on December 28, 2025

2 min read

AI Doc Summarizer Doc Summary
AI Doc Summarizer Thinking Thinking

The File Manager in cPanel allows you to view, upload, edit and manage files on your hosting account directly from your browser.
It is used to manage website files without needing external software.

The File Manager works on the server level.
Changes made here apply immediately.

What the File Manager Is Used For #

Common uses include:

  • Uploading website files
  • Editing configuration files
  • Managing folders and permissions
  • Deleting unused files
  • Extracting compressed archives

For large or frequent uploads, FTP is often a better option.

Where to Find the File Manager #

  1. Log in to cPanel
  2. Go to the Files section
  3. Click File Manager

The File Manager opens in a new browser window.

Understanding Folder Structure #

Important folders you may see:

  • public_html
    This is the main website directory.
  • Subfolders inside public_html
    These contain website files and assets.
  • Hidden files such as .htaccess
    These control server behavior.

Do not delete folders unless you know their purpose.

Uploading Files #

To upload files:

  1. Open the target folder, usually public_html
  2. Click Upload
  3. Select files from your computer
  4. Wait for the upload to complete

Uploaded files become live immediately.

Editing Files #

You can edit text-based files directly:

  • HTML
  • PHP
  • CSS
  • Configuration files

Steps:

  1. Right-click a file
  2. Select Edit or Code Edit
  3. Make changes and save

Always create a backup before editing important files.

File Permissions #

Each file and folder has permissions that control access.

Incorrect permissions can cause:

  • Website errors
  • Security issues
  • Access denied messages

Only change permissions if instructed by documentation or support.

Extracting and Compressing Files #

The File Manager can:

  • Extract ZIP archives
  • Compress folders into archives

This is useful when uploading full websites or backups.

Safety and Responsibility #

You are responsible for:

  • Not deleting critical files
  • Keeping backups before changes
  • Avoiding uploads of malicious or untrusted files

ProRedLine does not automatically restore files deleted via File Manager.

Common Issues #

  • Website shows errors after file edits
  • Files uploaded to the wrong directory
  • Missing index file
  • Permission errors

These issues are usually caused by incorrect file management.


Still need help after reading this article?

Create a Ticket
FTP Accounts: What They Are and How to Use Them
Table of Contents
  • What the File Manager Is Used For
  • Where to Find the File Manager
  • Understanding Folder Structure
  • Uploading Files
  • Editing Files
  • File Permissions
  • Extracting and Compressing Files
  • Safety and Responsibility
  • Common Issues

Share This Article:

  • Facebook
  • X
  • LinkedIn
  • Pinterest

Was it helpful?

  • Happy
  • Normal
  • Sad

Useful links

Home
Store
About Us
Status/Incidents
Support
News
Information
Customer Dashboard

Legal

Terms of Service (ToS)
Privacy Policy
Cookie Policy
Refund Policy
Acceptable Use Policy (AUP)
Contact & Support Policy

KVK: 95892494
VAT Number: NL005177436B09

  • Facebook
  • Google
  • Instagram
  • TikTok
  • WhatsApp
  • YouTube
  • X
  • Discord

Contact

info@proredline.com

P.O. Box 5449
3299 ZG, Maasdam
Netherlands

2025 © Copyright - ProRedLine
  • Docs
  • My Tickets
Type your search
Loading...

Insert/edit link

Enter the destination URL

Or link to existing content

    No search term specified. Showing recent items. Search or use up and down arrow keys to select an item.