The document root is the main folder where your website files are stored.
Only files inside the document root are accessible through your domain in a browser.

Understanding the document root is essential for uploading and managing websites correctly.

What the Document Root Does #

The document root:

• Defines where the website starts
• Maps a domain to a specific folder
• Controls which files are publicly accessible

When someone visits your domain, the server loads files from this folder.

Common Document Root Locations #

Typical document root locations include:

• public_html for the main domain
• public_html/subfolder for addon domains
• A specific folder assigned to a subdomain

Each domain has its own document root.

Main Domain Document Root #

For the main domain:

• The document root is usually public_html
• Files placed here load at yourdomain.com

The main index file must be inside this folder.

Addon Domains and Subdomains #

For addon domains:

• The document root is a subfolder inside public_html
• Each addon domain has its own directory

For subdomains:

• A separate document root is assigned during creation

Files must be uploaded to the correct folder.

Index Files and the Document Root #

The server looks for index files such as:

• index.html
• index.php

If no index file exists, the website may:

• Show an error
• Show a directory listing
• Display nothing

An index file is required for proper display.

Common Document Root Mistakes #

• Uploading files outside the document root
• Uploading to the wrong domain folder
• Having multiple index files
• Missing index files

These mistakes cause websites not to load.

Checking the Document Root in cPanel #

You can verify document roots via:

• Domains in cPanel
• Domain configuration overview

Always confirm the correct folder before uploading files.

Security Considerations #

Files outside the document root:

• Are not publicly accessible
• Should be used for private data only

Sensitive data should never be placed inside the document root.

Responsibility Notice #

You are responsible for:

• Uploading files to the correct document root
• Maintaining proper folder structure
• Securing sensitive files

ProRedLine does not relocate website files automatically.