Introduction #

We still send emails to suspended accounts. These emails are only important emails and not marketing emails. This happens because your email is still linked to your suspended account.

What will you receive #

Examples of emails we still send:

• Updates about support tickets under the suspended account
• Changes regarding their account
• Optional removal of their account
• When an account’s suspension gets lifted
• Updates regarding their recently cancelled subscription

These emails are marked as personal and essential, so these emails will still be sent to your email address.

How to Contact ProRedLine With a Suspended Account #

Note: To contact customer support with a suspended account, email info@proredline.com from the email address linked to your suspended account.