Troubleshooting
WordPress Add-ons Availability
Last Updated: December 29, 2025WordPress add-ons are currently not available for purchase. You may see upgrade or add-on references inside your hosting control panel. These are informational only. At this time, all WordPress installations include the standard features provided with your hosting package. ProRedLine is actively working on optional WordPress add-ons, which will be offered exclusively through ProRedLine once...
Restoring a Broken WordPress Website
Last Updated: December 29, 2025Restoring a broken WordPress website is often the fastest and safest solution when troubleshooting fails. When Restoration Is Appropriate Restoring is recommended if: Backups exist to solve these situations. What Restoration Does Restoration: All changes after the backup are lost. Restoration Methods WordPress can be restored by: Choose the method carefully. After Restoring After restoration:...
WordPress Admin Not Accessible
Last Updated: December 29, 2025If the WordPress admin panel cannot be accessed, the website may still load but cannot be managed. This is a critical access issue. Common Causes Admin access issues are often caused by: This usually follows changes or updates. First Troubleshooting Steps Try the following: Do not attempt random fixes. Using WP Toolkit for Recovery WP...
Database Connection Errors in WordPress
Last Updated: December 29, 2025A database connection error means WordPress cannot access its database. Without database access, the site cannot load. What Causes Database Errors Common causes include: This error is serious but often recoverable. Common Error Messages You may see: These indicate database access failure. First Checks to Perform Check the following: Recent changes are the most likely...
Plugin and Theme Conflicts Explained
Last Updated: December 29, 2025Plugins and themes can conflict with each other or with WordPress core. This is one of the most common causes of WordPress issues. What a Conflict Is A conflict occurs when: Conflicts stop parts of the site from working. Common Symptoms of Conflicts Symptoms include: Conflicts often appear suddenly. How to Identify a Conflict To...
WordPress Not Loading After an Update
Last Updated: December 29, 2025If WordPress stops loading after an update, the update likely caused a compatibility issue. This usually involves plugins, themes or PHP versions. Common Update-Related Causes Typical causes include: WordPress core updates are rarely the direct cause. Immediate Actions to Take If the site breaks after an update: This isolates the problem. Using WP Toolkit After...
WordPress White Screen Explained
Last Updated: December 29, 2025The “white screen” means that WordPress loads nothing at all, without an error message.This is also known as the White Screen of Death. What Causes a White Screen Common causes include: WordPress stops loading before it can show an error. How to Identify the Cause Start by asking: Recent changes are usually the cause. First...
