Troubleshooting
My Server Won’t Start
Last Updated: July 16, 2025Solutions Oh, no! Your (game) server won’t start? This is not uncommon and can be quite frustrating. But no worries, let’s try some potential solutions first. Still not working? Contact us and explain what happens when you try to start the server. We’ll help you with fixing the issue.
Error Connecting to Server
Last Updated: July 16, 2025Explanation and solutions You may see a red bar on top of the console tab in your customer dashboard. In this bar you will find an error saying ‘Trouble connecting to your server’. Mostly this is because of 3 reasons. Still experiencing problems? Contact us with all the details that lead to this issue.
Email Notifications Not Arriving
Last Updated: July 16, 2025Explanation and solutions Are you not receiving any messages from ProRedLine? These are the most common problems. Still experiencing problems? Contact us with why you think you are not receiving emails from us.
Performance Issues on My Server
Last Updated: July 16, 2025Explanation and solutions It can be frustrating if your server isn’t performing as needed. Here’s a quick guide to fix any problems. Still experiencing issues? Contact us with details about the issues you’re experiencing.
