Reactivation fee explained
2 Articles
Can I Avoid the Reactivation Fee?
Last Updated: July 16, 2025Yes! By making the payment for the ‘Renewal order’ on your ProRedLine.com account page under ‘Subscriptions’. You can make the payment for the next billing cycle from 7 days before the due date. If you experience trouble with making the payment, please contact us before the due date. If the 7-day grace period has already...
Why a Reactivation Fee Exists
Last Updated: July 16, 2025Why do we use a reactivation fee? Our prepaid store model ensures no unwanted payment charges and renewals are processed. It’s the customers’ responsibility to renew their subscription by making a payment before the upcoming due date. When this does not happen on time, we choose to suspend subscriptions instead of cancelling them immediately. We...