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Reactivation fee explained

2 Articles

Can I Avoid the Reactivation Fee?

Last Updated: July 16, 2025

Yes! By making the payment for the ‘Renewal order’ on your ProRedLine.com account page under ‘Subscriptions’. You can make the payment for the next billing cycle from 7 days before the due date. If you experience trouble with making the payment, please contact us before the due date. If the 7-day grace period has already...

Why a Reactivation Fee Exists

Last Updated: July 16, 2025

Why do we use a reactivation fee? Our prepaid store model ensures no unwanted payment charges and renewals are processed. It’s the customers’ responsibility to renew their subscription by making a payment before the upcoming due date. When this does not happen on time, we choose to suspend subscriptions instead of cancelling them immediately. We...