Suspension vs deletion
What’s the Difference Between Suspension and Deletion?
Last Updated: July 16, 2025Suspension Suspension happens when a customer has done something against ProRedLine’s Terms of Service or its other policies. Account suspension can be temporarily or permanently. During suspension, some personal data will be kept to ensure the customer cannot create a new account under the same personal details. The account will not be deleted, but be...
Can I Be Suspended and Request Data Deletion?
Last Updated: July 16, 2025Partially yes. You can still request your personal data to be deleted, but we keep some personal data on file due to the suspension. In this article you can find what personal information we keep during account suspensions. Because suspended accounts cannot log in and access support.proredline.com, we accept personal data removal requests through email...
When Is Deletion Triggered Automatically?
Last Updated: July 16, 202512 months of inactivity If you haven’t logged in to your account for at least 12 months without any active subscriptions for at least 12 months, your account will automatically be deleted from our system. Not to worry, we do sent some emails informing you of the upcoming deletion. This gives you the opportunity to...
