Close your account
How to Request Account Closure or Account Data
Last Updated: July 16, 2025Closing your account To close and delete your account/personal data, please contact us. As this concerns personal data, we only process tickets created on support.proredline.com and not through email. When creating a ticket, select category ‘Erase Personal Data Request’, and make sure all of your subscriptions are cancelled and have reached their expiring date. Before...
What Happens to My Data?
Last Updated: July 16, 2025Standard Practice Once your account has been closed, we anonymize/delete your personal data. There are some cases in which we are legally required or allowed to keep some personal data. Cases in which we (partially) keep your information In all of these cases, your information is kept secure on a different storage location. If none...
Can I Reopen My Account Later?
Last Updated: July 16, 2025No. A closed account cannot be reopened as all of its data has been deleted already. But you can register again using the same email address as before on ProRedLine.com. Note: Your old information will not be available when creating a new account under the same email address. You will start with a clean account.
